Introduction

Ironmongery Innovations Limited ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website https://ironmongeryinnovations.co.uk ("our website") or engage with our services. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following personal data:

• Contact Information: Such as your name, email address, telephone number, and postal address when you fill out forms on our website or communicate with us.

• Technical Data: Including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: Processing your orders and managing payments.

• To Manage Our Relationship: Notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.

• To Improve Our Website: Administering and protecting our business and website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.

• To Deliver Relevant Content and Marketing: Providing you with information about goods and services that may interest you, and measuring or understanding the effectiveness of the advertising we serve to you.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.

• Compliance with Legal Obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.

Data Sharing

We may share your personal data with:

• Service Providers: Third parties who provide IT and system administration services.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

International Transfers

We do not transfer your personal data outside the United Kingdom.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request Access: To your personal data (commonly known as a "data subject access request").

• Request Correction: Of the personal data that we hold about you.

• Request Erasure: Of your personal data.

• Object to Processing: Of your personal data where we are relying on a legitimate interest.

• Request Restriction of Processing: Of your personal data.

• Request Transfer: Of your personal data to you or to a third party.

• Withdraw Consent: At any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details provided below.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Ironmongery Innovations Limited
59 High Street
Gravesend
Kent
DA11 0BB
Email: enquiries@ironmongeryinnovations.co.uk
Telephone: 0203 326 0300

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.